Customer Experience Essentials: A Comprehensive Guide To CX - E-book - ePub

Edition en anglais

Note moyenne 
 Anpar Insights - Customer Experience Essentials: A Comprehensive Guide To CX.
Embark on a journey to understand the world of Customer Experience (CX) with this informative introductory guide. Perfect for beginners and those new... Lire la suite
3,99 € E-book - ePub
Vous pouvez lire cet ebook sur les supports de lecture suivants :
Téléchargement immédiat
Dès validation de votre commande
Offrir maintenant
Ou planifier dans votre panier

Résumé

Embark on a journey to understand the world of Customer Experience (CX) with this informative introductory guide. Perfect for beginners and those new to the concept, this guide unravels the essence of CX and its significance in today's business landscape including the core components, its importance, real life examples, the 5 stages of the customer journey, key metrics used and strategies to improve customer experience.

Caractéristiques

  • Date de parution
    31/10/2023
  • Editeur
  • ISBN
    8223620341
  • EAN
    9798223620341
  • Format
    ePub
  • Caractéristiques du format ePub
    • Protection num.
      pas de protection

Avis libraires et clients

Avis audio

Écoutez ce qu'en disent nos libraires !

À propos de l'auteur

Biographie de Anpar Insights

With over two decades of dedicated expertise in the dynamic world of brand and consumer insights, Anpar Insights can draw from a wealth of experience from the ever-evolving landscape of finance, FMCG, sport, entertainment, and the digital/technological sectors to share with you the core fundamentals of branding and consumer insights that enable businesses to become successful.

Du même auteur

Vous aimerez aussi

Derniers produits consultés

3,99 €