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Highly Recommended is a popular course for trainees in the hotel and catering industry who need to communicate in English. Learn the English you need to do the job ; practise functional language in real work situations ; learn hotel and catering vocabulary on every page. Highly Recommended 2 provides straightforward, professional language for dealing with customers and colleagues in a variety of work-related situations, such as : taking reservations and checking in ; providing local information- ; dealing with enquiries and problems ; serving food and drink ; applying for jobs.