Tony Aveyard has been involved in the IT industry for twenty years and has been a Domino Administrator for the past five years. He works for Entex in Mason, Ohio, as a Senior Intranet/Internet System Engineer. Karen Fishwick is employed at Farlink Communications Ltd., a consulting and services organization in Ottawa, Canada. As a Principal CLP and CLI, Karen provided training and consulting services in the Notes/Domino arena for more than five years. Jay Fortini has been involved with Lotus Notes for more than seven years and has been certified as an administrator for R3, R4, and R5. He works with Equifax, Inc. as Director of Systems and Development.