Nouveauté
The Apology Audit. Why Some Apologies Land and Most Don't
Par :Formats :
Disponible dans votre compte client Decitre ou Furet du Nord dès validation de votre commande. Le format ePub est :
- Compatible avec une lecture sur My Vivlio (smartphone, tablette, ordinateur)
- Compatible avec une lecture sur liseuses Vivlio
- Pour les liseuses autres que Vivlio, vous devez utiliser le logiciel Adobe Digital Edition. Non compatible avec la lecture sur les liseuses Kindle, Remarkable et Sony
, qui est-ce ?Notre partenaire de plateforme de lecture numérique où vous retrouverez l'ensemble de vos ebooks gratuitement
Pour en savoir plus sur nos ebooks, consultez notre aide en ligne ici
C'est si simple ! Lisez votre ebook avec l'app Vivlio sur votre tablette, mobile ou ordinateur :
- Nombre de pages164
- FormatePub
- ISBN978-3-565-56538-2
- EAN9783565565382
- Date de parution16/07/2026
- Protection num.pas de protection
- Taille682 Ko
- Infos supplémentairesepub
- ÉditeurEmphaloz Publishing House
Résumé
Why do so many apologies, even when perfectly worded, fail to land? "The Apology Audit" dismantles the common but mistaken belief that saying "I'm sorry" acts as a magical eraser, instantly resetting a relationship to a time before the hurt occurred. This book reveals the hidden psychological and physiological reasons that words alone often fall short.
Drawing on insights from relational psychology, linguistics, and even the high-stakes world of medical malpractice, author Adrian Hollis distinguishes between the profound "apology audit" required for deep betrayals and the daily "continuous repair" that keeps partnerships healthy.
The analysis shows how an offender's need for relief can sabotage their own apology and why a victim's body keeps a separate, biological ledger of trust that words cannot immediately balance. "The Apology Audit" provides a new framework for understanding and executing amends that actually work. Discover the architecture of a successful apology and learn how to transform the painful reality of conflict into a source of profound and resilient connection.
The analysis shows how an offender's need for relief can sabotage their own apology and why a victim's body keeps a separate, biological ledger of trust that words cannot immediately balance. "The Apology Audit" provides a new framework for understanding and executing amends that actually work. Discover the architecture of a successful apology and learn how to transform the painful reality of conflict into a source of profound and resilient connection.
A propos de Adrian Hollis
6,49 €
