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AI has completely changed the way retailers work, engage with customers, and fight for market share in recent years. AI has advanced even further with the introduction of chatbots and machine learning, allowing merchants to streamline their processes and provide individualized consumer experiences. In this illustration, we'll highlight the key advantages of artificial intelligence (AI) for both online and physical retail businesses, as well as how well-known retailers use AI and machine learning to increase sales and win over customers.
