Advanced People Skills. Make Huge Tips!, #7

The Definitive Inter-Personal Skills Training Manual. Book #6 In The Make Huge Tips Series.- Developing Great Communications is a Science And An Art! This Is NOT a Recipe Book.- Learn The Psychology of Attracting Customers & Giving Outstanding Service.- Goes Deep Into Understanding Common Situations. Learn What To Do, What To Say and Why.- Learn To Give Customers a Reason To Come To Your Bar, Stay Longer, Spend More Money, Tip Well, and Tell All Their Friends What A Great Time They Had.- A MUST for Every Restaurant & Bar Manager ( Give to Every Bartender & Server )Remembering People, Faces, Names, Orders, Is Only The Beginning. "The Ability To Get Along With People Is the Most Valued Characteristic In An Employee".
John D. Rockefeller. About The Author:Scott Young - Bartender | Trainer | Author | Featured Speaker & Video Producer- 30+ Year Bar Industry Career- Made Over 800, 000 Drinks.- Taught Seminars in 16 Countries, 27 US States & Every Province in Canada.- Featured in Over 400 TV & Radio Interviews, Magazines & Newspaper Articles- Created 25 Training Course DVD's Sold in Over 100 Countries.- Considered by many to be the pioneer of standardized training for Practical Working Flair Bartending.- Author of 28 Bar Industry Books, Study Guides & Work-Books