We think we know what delegation is but few of us do it well, or even at all. It leads, argues Dave Stitt in this compact and sharply observed meditation, to capability choke points in teams and organisations, burned out managers and bored, under-deployed staff. Delving into the anatomy of effective delegation, Stitt builds a set of repeatable techniques for empowering and inspiring people around us, so that great things can start happening, even if it's not us doing them.