The One Minute Apology
Par : ,Formats :
Actuellement indisponible
Cet article est actuellement indisponible, il ne peut pas être commandé sur notre site pour le moment. Nous vous invitons à vous inscrire à l'alerte disponibilité, vous recevrez un e-mail dès que cet ouvrage sera à nouveau disponible.
- Nombre de pages114
- PrésentationBroché
- Poids0.09 kg
- Dimensions13,1 cm × 19,8 cm × 1,1 cm
- ISBN0-00-716006-2
- EAN9780007160068
- Date de parution01/12/2003
- ÉditeurHarperCollins publishers
Résumé
The One Minute Apology goes straight to the heart of all our business and personal relations, and is especially timely in the 21st-century business world. Through an engaging parable, in the style of the previous groundbreaking One Minute Manager classics, it teaches us step by step how to accept responsibility for our errors, making life better for friends and colleagues. We learn how, by improving morale, companies and employees can expect to reap the benefits of a genuine sense of integrity. As described in this simple but profound story, honest apology is a sure sign of strength and can only enhance our personal and management skills.
The One Minute Apology goes straight to the heart of all our business and personal relations, and is especially timely in the 21st-century business world. Through an engaging parable, in the style of the previous groundbreaking One Minute Manager classics, it teaches us step by step how to accept responsibility for our errors, making life better for friends and colleagues. We learn how, by improving morale, companies and employees can expect to reap the benefits of a genuine sense of integrity. As described in this simple but profound story, honest apology is a sure sign of strength and can only enhance our personal and management skills.
