The Objective is Quality. Introduction to Quality, Performance and Sustainability Management Systems
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- Nombre de pages447
- PrésentationRelié
- Poids0.922 kg
- Dimensions16,5 cm × 24,7 cm × 3,0 cm
- ISBN978-2-940222-65-0
- EAN9782940222650
- Date de parution15/05/2013
- ÉditeurEPFL Press
- TraducteurNadia Ljundberg
Résumé
No longer the concern of a small community of experts, even scientists and engineers working in the private sector will find that they will have to confront questions related to quality management in their day-to-day professional lives. This volume offers such people an unique entry into the universe of quality management, providing not only a cartography of quality standards and their modes of application - with particular attention to the ISO standards - but also a broader cultural context, with chapters on the history, prizes, deontology and moral implications of systems of quality management.
This book thus opens the door to all those eager to take the first steps to learning how the principles of quality are organized today, and how they can be applied to his or her own activity.
No longer the concern of a small community of experts, even scientists and engineers working in the private sector will find that they will have to confront questions related to quality management in their day-to-day professional lives. This volume offers such people an unique entry into the universe of quality management, providing not only a cartography of quality standards and their modes of application - with particular attention to the ISO standards - but also a broader cultural context, with chapters on the history, prizes, deontology and moral implications of systems of quality management.
This book thus opens the door to all those eager to take the first steps to learning how the principles of quality are organized today, and how they can be applied to his or her own activity.