Cindy L. Adams, MSW, PhD, University of Calgary, Veterinary Medicine, Canada ; Suzanne Kurtz, PhD, College of Veterinary Medicine, Washington State University, USA.
Skills for communicating in veterinary medicine
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- Livraison à domicile ou en point Mondial Relay estimée à partir du 25 septembreCet article sera commandé chez un fournisseur et vous sera envoyé 25 jours après la date de votre commande.
- Retrait Click and Collect en magasin gratuit
- Nombre de pages310
- FormatGrand Format
- PrésentationBroché
- Poids0.54 kg
- Dimensions17,2 cm × 24,3 cm × 1,7 cm
- ISBN978-0-9977679-0-2
- EAN9780997767902
- Date de parution09/10/2016
- ÉditeurCoédition Dewpoint/Otmoor Publis...
Résumé
This handbook is the first to offer comprehensive, evidence-based communication guidance for veterinarians at ail stages of learning and across ail specialties. Gain a detailed understanding of what you can do at each stage of the consultation to establish effective relationships with clients to get the best possible clinical work done in a way that is satisfying for them and uplifting for you. LEARN THE SPECIFIC SKILLS THAT CAN IMPROVE : Accurate exchange and understanding of information ; Client adherence and follow-through ; Client and veterinarian satisfaction ; Team effectiveness ; Efficient use of time ; Economic viability and business success ; Quality outcomes for animais and humans ; Addresses the full sequence of the consultation ; Identifies the communication skills that make a difference at each step ; Gives examples from actual practice to illustrate the skills in action ; Offers substantive, research-based content to take you beyond the anecdotal ; Applies across the range of specialties, including rural and urban settings, primary and specialty care, small animal, equine, production animal, exotics, and public health.
L'éditeur en parle
Long requested and finally here the first ever veterinary medicine version of the bestselling skills for communicating with patients. Improve clinical outcomes through better communication with clients and colleagues.


