Under New Management. How Leading Organizations Are Upending Business as Usual

"Makes a provocative case that you should put customers second, close open offices, and ditch performance appraisals."-Adam Grant, best-selling author of Originals"Under New Management is a lively, provocative must-read."-Whitney Johnson, author of Disrupt Yourself. Why accepted management practices don't work-and how innovative companies are changing the rulesShould your employees know each other's salaries? Is your vacation policy harming productivity? Does your hiring process undermine your team? David Burkus argues that the traditional management playbook is full of outdated, counterproductive practices, and he reveals how the alternative management revolution has already started at companies like Netflix, Zappos, Google, and others.
Burkus investigates behind their office doors to show how these companies are reevaluating and reinventing the most basic management principles, like hiring, firing, vacation policy, and even office floor plan, and enhancing their business's success as a result."Is your company ready for a radical departure from twentieth-century management standards? David Burkus has collected the stories of dozens of companies that are standing the old rules on their heads.
Even better, Burkus shows how you can do it, too."-Daniel H. Pink, best-selling author of Drive and To Sell Is Human ? "If you are going to read one book on being a better manager in the next year, start here. David Burkus has assembled the most practical research and provocative ideas into an incredibly quick read."-Tom Rath, best-selling author of StrengthsFinder 2.0Challenge everything you know about management with these proven, counterintuitive principles: Transparent Salaries: Learn why companies like Whole Foods and SumAll share what everyone makes-and how it boosts fairness, motivation, and performance.
Rethinking Performance Reviews: Move beyond the dreaded annual appraisal with systems from Adobe and Microsoft that focus on continuous feedback and actual growth. Employee-First Culture: Discover the service-profit chain and why putting your employees ahead of your customers leads to greater loyalty and profits. Radical HR Policies: Explore why innovative companies pay people to quit, eliminate vacation tracking, and ban noncompetes to attract and retain top talent.
Designed for Collaboration: Challenge the open-office trend and find out what the research says about designing workspaces that actually reduce distraction and increase focus.