The Art of Influence: Mastering Sales and Negotiation for Strong Customer Relationships
Par :Formats :
- Compatible avec une lecture sur My Vivlio (smartphone, tablette, ordinateur)
- Compatible avec une lecture sur liseuses Vivlio
- Pour les liseuses autres que Vivlio, vous devez utiliser le logiciel Adobe Digital Edition. Non compatible avec la lecture sur les liseuses Kindle, Remarkable et Sony
- Non compatible avec un achat hors France métropolitaine

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- FormatePub
- ISBN8223391098
- EAN9798223391098
- Date de parution13/06/2023
- Protection num.Adobe DRM
- Infos supplémentairesepub
- ÉditeurDraft2Digital
Résumé
From understanding the power of trust in negotiations to mastering effective communication and active listening, you'll learn how to navigate complex scenarios with confidence and professionalism. Inside, you'll discover: The importance of ethical behavior and integrity in negotiationsStrategies for building trust and credibility with customers and partnersTechniques for effective communication and active listening to understand customer needsThe art of crafting persuasive messages and using language to influence decisionsWinning strategies for overcoming objections and handling rejections gracefullyKey principles of empathy and understanding customer needs to nurture long-term relationshipsTechniques for establishing rapport and creating genuine connections with customersProven strategies for resolving conflicts and finding common groundExpert advice on maintaining customer loyalty and satisfaction through exceptional customer servicePractical tips for handling difficult negotiations and demanding customers with confidenceStrategies for negotiating in high-stakes or complex scenarios with integrity And much more! "The Art of Influence" provides you with a roadmap to navigate the intricacies of sales and negotiation while upholding ethical principles.
Each chapter is filled with practical examples and actionable strategies that you can immediately apply to your negotiations. Whether you're a sales professional, business owner, or aspiring negotiator, this book is your comprehensive guide to building trust, credibility, and long-term success in the competitive world of negotiations. Unlock the secrets to ethical conduct, establish yourself as a trusted negotiator, and achieve mutually beneficial outcomes with "The Art of Influence." Scroll up, click the "Add to Cart" button, and start your journey toward becoming a trusted and successful negotiator today.