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The 3 ‘R’s of Customer Service
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- FormatePub
- ISBN978-1-386-59640-0
- EAN9781386596400
- Date de parution09/05/2017
- Protection num.pas de protection
- Infos supplémentairesepub
- ÉditeurRelay Publishing
Résumé
Hands up if you are happy with the standards of customer service?Nobody?!Well, I am pleased to say that you have come to the right place... Matthew Storey is passionate about changing the face of customer service by actually introducing a human face! Far too often the essence of humanity has been sucked out of the service industry by the speed of the digital age that we operate in. Matthew is a life-coach, mentor and business trainer who specialises in the provision of outstanding customer service.
He has worked with thousands of others, from individuals right through to global corporations. He believes in a people centric culture - the only culture!His goal? To introduce a world where every customer has the right to be treated as a unique individual. Thank you for joining him on this journey... It is time to put the humanity back into customer service...
He has worked with thousands of others, from individuals right through to global corporations. He believes in a people centric culture - the only culture!His goal? To introduce a world where every customer has the right to be treated as a unique individual. Thank you for joining him on this journey... It is time to put the humanity back into customer service...