Return Policy

Colleen Maguire runs a tight life. Two children, a good marriage, a small vintage resale business called Second Lives, and a schedule that keeps everything exactly where it belongs. She writes beautiful listings for other people's objects - imagining their histories, giving them the warmth of a before-life that makes them worth wanting again. She is very good at this. She has been doing it for years.
She has never once wondered why. Then the parcels start arriving. One a day. No return address. No order history. Each one wrapped in her own tissue paper, in her own shade of ivory. A mug she knows but can't place. A picture frame with nothing inside. A child's shoe that should not exist, because it burned in a house fire thirty-two years ago along with everything else from the house on Belgrave Road.
Each parcel comes with a review - written in a voice that sounds like hers but says things she has never said aloud. And each one opens a room in the house she built over the house that burned: the hallway with its careful hooks, the kitchen with its clock, the stairs she taught herself to climb in silence. The objects are returning. The rooms they came from are not the rooms she lives in now. They are the rooms she lived in then, and they have been waiting, sealed and labelled, in the architecture of a life designed to keep the past exactly where she put it.
Return Policy is a literary novel about memory, survival, and the domestic machinery we build to contain what we cannot face. It is a story about objects and the lives they carry, about a woman who learned to describe the past with tenderness and must now extend that tenderness to herself. Devastating, precise, and quietly extraordinary.