Ted Landau

Apple's newest operating system, Mac OS X, has solid Unix underpinnings and no longer displays the Sad Mac icon when things go south, but it still has its share of snags, freezes, and disasters that require preventative maintenance - and emergency repair. And Mac OS X is an entirely new operating system, so while veteran Mac users still can draw on their hard-won troubleshooting skills, they need to learn new ways of discovering and fixing Mac OS X problems. Where do you turn to when you need help keeping your Mac purring smoothly ? When in need of assistance with your Mac OS X system, the first person you should look to is Ted Landau, founder of the MacFixIt Web site - the premier first-aid station for Mac users in trouble - and author of the best-selling Sad Macs, Bombs, and Other Disasters (now in its fourth edition), which helped a generation of users solve Mac OS 9 and earlier problems.