Joanne Van Leerdam

Among all the different people in this world, there are two groups who invariably find each other: those who have trouble saying no, and those who take advantage of them. This quick and quirky self-help guide to saying no more effectively provides insights and tips on how to say "no" so that others know you mean it, and thereby reclaim your freedom from those who would readily exploit your generosity.  A book for everyone who finds it hard to say no to people, but really wants to.