The best-selling guide containing all the fundamentals of modern business communication. In business, communication counts. Clear and well-structurel letters, e-mails, reports and Cher documents can achieve better results, with greater understanding, speed and accuracy. The words you use, and the way you present them, also send important signals about you and your business to your colleagues, customers and business partners. So it's important to make sure you learn to use your words well. Model Business Letters is a practical and comprehensive guide that not only tells you how to do it, but also gives you easy to use examples that you can lift straight off the page and adapt for your own use. This book contains over 500 sample documents covering a wide range of business situations, as well as practical advice on content, language, style and structure - giving you an indispensable framework for creating clear and effective business communications. Model Business Letters is the most effective guide you will ever find to help you put the key rules of good business writing into action. With this book you will learn: how to present business documents clearly and effectively, how to structure your communications to enhance understanding, how to say what you want to say and achieve the desired results, how to make e-mail work for you, model examples for a range of business communication needs, 100 top-tips for better business writing.